Quality to me is

"Synergistic phenomena experienced by the user(s) when the product or a service satisfies the requirements, achieves business goals, exceeds expectations, is incredibly usable with real-time servicing & updates, optimal performance and cost effective"

Wednesday, February 8, 2012

Contd... (Part 2)


§ The structure of the QA plan and the level of effort estimation could be random
§  Handling the requirement changes and the code drops are mostly on demand
§  Lack of plan for preconditions, testdata etc
§  Most importantly, all the relevant documents including the product specifications etc are either mailed or stored in a common location
§  Test measurement - in terms of the number of defects and the number of testcases and hence difficult to chart out a test measurement strategy with the existing metrics
§  Estimating or arriving at the value of test and QA measurement in terms of ROI with respect to processes, particularly in testing is difficult
 §  Managing and communicating the status of a test effort was cumbersome
§  Usage of graphs and charts are done using excel sheets for different projects and hence a correlation would be difficult to achieve
§  Metrics like Defect Finding Rate, Defect Fixing Rate, Defect distribution across components, Defect cause distribution chart, Closed defect distribution have to be manually calculated each time.
§  ROI depended on the actual and estimated level of effort from various teams and it was difficult to find the support evidences.

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